According to the Social Media and Online PR Report 2010 by Econsultancy and Bigmouthmedia, 95% of surveyed companies (mainly in the UK) have been involved in social media. But only 18% say they are heavily involved. 40% have experimented with social media but not done much.
The most common PR activities in social media are online traditional media relations (62%), press release posting sites and wire services (56%) adn blog relations (45%).
Other findings include:
- Twitter, Facebook and YouTube are the most widely used external websites/services.
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When asked how organisations are using Facebook, more than two thirds of companies (67%) are using Facebook as a marketing channel.
- Around a quarter of company respondents (26%) said their most senior managers were “very interested indeed” in social media, compared to 19% who said there was “very little interest”.
- Social network profile creation and management is still the most widely used social media tactic, although the proportion of companies who do this has decreased from 65% last year to 56% this year.
- Direct traffic (72%) is still regarded as the most important metric for assessing social media activity. Almost three-quarters of respondents say this is one of the three most important metrics they use.
- 45% of responding companies don’t have any policies or guidelines for the use of social media.
A sample report can be found here.
Media Culpa is a blog about media and public relations – with a focus on social media – written by Swedish PR practitioner Hans Kullin. The views in this blog are my own.
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